How to Order from Mullard Magic
To be able to order you will need to register on the website - use the link at the top right of the home page and just follow the instructions and log in using your unique log-in details supplied as part of the registration process (e.g. username, password). You are responsible for keeping your log-in details confidential. You agree to accept responsibility for all activities which occur in relation to the same. You must not permit other people to use your username or your password.
You must contact us as soon as possible if you believe that anyone has obtained your log-in details without your permission or if you become aware of any other breach of security on this website. We will not be held responsible to you if there is unauthorised access to your log-in details or unauthorised activity on this website as a result of your log-in details becoming known by someone else, unless this is due to our own failure to take proper care.
By placing an order, you agree to be bound by these Terms and Conditions. Again we would stress our advice to you to keep a hard copy of these Terms and Conditions and your order details for your future reference.
Once you have completed compiling your order, you will be asked to confirm that it is correct. If it is not correct, you can revisit your order and correct any mistakes before finally confirming and submitting your order to us. It is your responsibility to ensure that your order is correct before submitting it to us. If you have any problems with your order, please contact us.
When you submit your order, you are offering to buy the goods at the price set out in the order and in accordance with this and all the additional conditions listed below.
All orders MUST BE pre paid, we accept cash, major credit cards via Paypal, Pounds Sterling cheque supported by a valid bankers card made payable to QP Holdings, International Money Orders drawn in GB Pounds Sterling and direct bank transfer. Currently, overseas bank transfer is not offered as a payment method. No payment will be deemed to have been made until we have cleared funds and we will not dispatch the goods until we receive payment in full.
The Sale of ALL goods via the Mullard Magic Website
All goods sold via the Mullard Magic website are SOLD AS SEEN, SOLD AS SHOWN. While we show photographs, provide approximate measurements, catalogues of goods, these items are for identification and reference only. Purchasers must satisfy themselves that the goods meet their specification and requirements as to their condition, dimensions and quality, before purchase, and the vendor, Mullard Magic gives no warranty or guarantee express or implied for any item for it's given or any other purpose.
The Sale of Electrical Goods via the Mullard Magic Website
Frequently, Mullard Magic will offer for sale vintage electrical items that are usually well past their design life and/or from unknown origins. All electrical items are offered as antique collectors items only and as such are exempt from General Product Safety Regulations (2005).
An indication of working condition may be given in the item description, however, no PAT or other form of electrical safety testing has been carried out by Mullard Magic.
Accordingly, should you choose to buy, you automatically accept that the electrical item must to be inspected by a competent qualified electrician before any attempt to connect this item to a mains electrical supply and as purchaser, it is your responsibility to undertake this action.
Where a plug top is fitted and pictured, it will ALWAYS be removed prior to shipment by cutting the flex. A confirmatory hard copy statement of this condition, specific to the Mullard Magic order number will ALWAYS be included with a shipment to a customer and this action and warning serves to discharge our liability under the Consumer Rights Act (2015), unfair terms provision with respect to death and personal injury caused by the use of items sold by Mullard Magic for their intended or any other purpose and the Consumer Rights Act (2015), provisions for 'goods being of satisfactory quality' and of 'goods being fit for purpose.'
The Sale of Valves via the Mullard Magic Website
All thermionic devices supplied by Mullard Magic will be tested before shipment unless otherwise stated. Devices are tested using one of my three standardised & calibrated Avo Valve Characteristic Meters or my uTracer thermionic valve curve analyser. The secondary calibrated artifact used to standardize these valve characteristic meters is traceable to a primary standard. The obtained data may not be necessarily be identical to that obtained by a purchaser using their own test apparatus.
Delivery & Shipping
Mullard Magic have over ten years experience in shipping fragile and desirable collectable items to Worldwide locations. Delivery and shipping for all goods is arranged via a range of commercial courier services including the Royal Mail. Purchasers must be aware that delivery is arranged on behalf of the purchaser to transport goods ordered from the Mullard Magic website. All goods will be shipped by an Insured and Trackable service such that in the event of loss or damage in transit, Mullard Magic can comply with the requirements of the Consumer Rights Act 2015.
We will not be liable to you in the event that we are prevented by circumstances beyond our control from delivering any product which you have ordered or for any damaged or defective goods.
We do our best to ensure that all goods shown on this website are available to order. However, if any goods that you have ordered are out of stock or no longer available we will attempt to contact you to arrange a refund or alternative time for delivery. In addition, if the goods are no longer available, in order to maintain customer satisfaction, we may offer you substituted goods of a similar nature and quality. Again, should this be the case, we will contact you and ask if you wish to proceed.
If you confirm that you do wish to proceed, please remember that we will still not be under an obligation to supply the goods until we have confirmed that we have accepted your order. If you wish to exercise your right to cancel as set out below in respect of substituted goods, we will re-imburse the postal cost of you returning such items to us.
Validity, Disclaimer & Jurisdiction
If any Mullard Magic term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
Without prejudice to your statutory rights, the Mullard Magic website and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. Mullard Magic do not warrant or represent the accuracy or completeness of information provided on the site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
In no event will Mullard Magic be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our website or products purchased from our website, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or any other action, arising out of or in connection with the use of the Mullard Magic website.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Copyright and Other Rights
All materials, including images (excepting those existing within the realm termed public domain) , illustrations, designs, site layout, photographs, written and other text or script that are part of this website together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right, and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Mullard Magic or are the property of Crucial Solutions Ltd. All rights are reserved.
The contents of the website and the website as a whole are intended solely for personal, non-commercial use. Customers, users and viewers must not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from or facsimiles of, sell, barter or participate in any sale of or conduct any exploitation in whatever form, in whole or in piecemeal or part, any of the contents, the website or any related software without our express prior written permission.
Mullard Magic and the WEEE Directive
The Waste Electrical and Electronic Equipment (WEEE) regulations have recently been introduced by the UK government in order to reduce the amount of electrical items due to end of life disposal reaching landfill and encourage recycling and re-use of these products using the best available practices. Electrical goods are currently the fastest growing waste stream within the UK, where over 75% of electrical goods are disposed of as landfill even though many of these goods may be economically repaired or recycled. Ideally, residual WEEE should be disposed of in an enviromentally sound manner. When disposing of or recycling your old WEEE, Mullard Magic respectfully request that you do so in accordance with local existing legislation which is available from your local authority or by reference to www.recycle-more.co.uk.